Tefari Academy Privacy Policy

General Information

Data Collection and Usage

Personal Information

  1. User Accounts:

    • When you create an account with Tefari Academy, we collect personal information such as your name, email address, and other relevant details.

  2. Usage Data:

    • We may collect data related to your usage of our exam preparation apps, including user interactions, preferences, and other analytics to enhance our services.

Cookies and Tracking

  1. Cookies:

    • Tefari Academy uses cookies to improve user experience and personalize content. You can manage cookie preferences through your browser settings.

  2. Third-Party Analytics:

    • We may use third-party analytics services to collect and analyze usage patterns. This data helps us improve our apps and services.

Security Measures

  1. Data Security:

    • Tefari Academy employs industry-standard security measures to protect your personal information. This includes encryption, access controls, and regular security audits.

  2. Third-Party Services:

    • We may use third-party services for various functionalities. These services adhere to their own privacy policies, and we recommend reviewing them for further information.

User Communication

  1. Communication Preferences:

    • By creating an account, you agree to receive communication from Tefari Academy. You can manage your communication preferences through your account settings.

  2. Opt-Out:

    • You can opt-out of promotional emails by following the unsubscribe instructions included in each email.

Subscription and Payment Information

Subscription Plans

  1. Subscription Types:

    • Tefari Academy offers various subscription plans to access premium features within our exam preparation apps. These plans may include free trials, monthly, or annual subscriptions.

  2. Payment Information:

    • When you subscribe to our premium plans, we collect payment information such as credit card details. This information is securely processed by our third-party payment processor, Stripe.

Stripe Integration

  1. Third-Party Processing:

    • We use Stripe, a trusted third-party payment processor, to handle payments securely. By subscribing to our premium plans, you agree to Stripe's Terms of Service and Privacy Policy.

  2. Data Security:

    • Your payment information is encrypted and processed directly by Stripe. Tefari Academy does not store or have access to your full payment details.

Subscription Management

  1. Subscription Changes:

    • You can manage your subscription, including upgrades or cancellations, through your account settings within our apps.

  2. Billing Information:

    • To update billing information or address any billing-related inquiries, please contact our support team at [billing@tefariacademy.com].

Refunds and Cancellations

  1. Refund Policy:

    • Our refund policy is outlined in our Terms of Service and may vary based on the type of subscription plan you choose.

  2. Cancellation Process:

    • You can cancel your subscription at any time. Upon cancellation, access to premium features will continue until the end of the current billing cycle.

Contact Us

If you have any questions, concerns, or requests regarding your subscription, payment information, or privacy matters, please contact our support team at [support@tefariacademy.com].

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